Legal Responsibility in Cases of Breach of Online Purchase Agreement

Authors

  • Zulfairah Universitas Jambi (Alumni), Jambi, Indonesia.

Keywords:

default, legal responsibility, online buying and selling, consumer protection

Abstract

The development of information technology has driven the growth of online buying and selling transactions which is increasingly rapid. However, behind the convenience offered, various legal problems have also emerged, one of which is default. Default in online buying and selling can be in the form of goods that do not match, late delivery, to not sending goods at all. This study aims to analyze the forms of default that occur in online buying and selling transactions and the legal responsibilities that can be imposed on business actors. The approach used is normative juridical by examining laws and regulations and related court decisions. The results of the study show that business actors who commit default can be held legally accountable based on the Civil Code and the Consumer Protection Law. Legal protection for consumers is important to ensure justice and create a healthy and trusted e-commerce climate.

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Published

2026-10-05